Refund policy

Returns

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible:

• Item must be unused and in original condition

• Must be in original packaging

• Proof of purchase is required

---

Non-Returnable Items

• Personal care items (for hygiene reasons)

• Opened or used products

• Gift cards (if applicable)

---

Return Process

To start a return, contact us at:
info@smartchoice.com.im

Once approved, we will provide instructions on how to return your item.

---

Refunds

After we receive and inspect your return:

• Approved refunds will be issued to your original payment method

• Processing time: 5–10 business days

---

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

---

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect